Privacy Policy

Introduction

At 1Photo2Go ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you register as a photographer, we may collect:

• Name and email address
• Profile information and preferences
• Payment and billing information
• Communication records with our support team

Photo and Content Data

When you upload photos and create content:

• Photos and images you upload
• Folder organization and naming
• Pricing and configuration settings
• Metadata associated with uploaded content

Technical Information

We automatically collect certain technical information:

• IP address and browser information
• Device type and operating system
• Usage patterns and feature interactions
• Log files and error reports

How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our platform and services
• Account Management: To create and manage your photographer account
• Photo Processing: To process, store, and display your uploaded photos
• Customer Support: To respond to your questions and provide technical support
• Payment Processing: To process transactions and manage billing
• Communications: To send important updates about your account and our services
• Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including cloud storage, payment processing, and customer support services.

Legal Requirements

We may disclose your information if required by law or in response to valid legal processes such as court orders, subpoenas, or government investigations.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to certain exceptions)
• Portability: Request a copy of your information in a structured, machine-readable format
• Objection: Object to certain processing of your personal information
• Restriction: Request restriction of processing under certain circumstances

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Photos and content you upload will be retained until you delete them or close your account, plus an additional 30 days for backup and recovery purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• New York, NY 10001

You can also visit our Contact Us page for more ways to reach our team.